Contract Information

Hyacinthe A. O. Hounkpatin – ProHotel Academy – Digit@ProEducation
Negenbornstraße 18, 31167 Bockenem, Germany

Phone: +49 163 5468769 · E-mail: [email protected] · Contact form

These terms apply to all contracts concluded via this platform between the provider and trainees, whether consumers or businesses.

The subject of the contract is online access to the certifying training “Hotelmanagement 4.0”: 21 modules in three parts, lesson content, embedded videos, module quizzes, three part examinations, Evaluation Records, a General Record and – upon fulfilment of the conditions in section 7 – the final certificate with a verification code. The training is self-paced and delivered exclusively online as digital content; no physical goods are supplied. The platform is available in seven languages.

The presentation of the training on the landing page is not a binding offer. The contract is concluded as follows:

1. You create a trainee account and select the monthly subscription or the one-time lifetime access.
2. You may enter a promo code; the final price is displayed before payment.
3. Before ordering you can review and correct all entries. By clicking the payment button you submit a binding offer.
4. The contract is concluded when payment is confirmed and access is activated. You receive a confirmation by e-mail.

The contract language is English. The contract text is stored by us; these terms can be viewed and printed at any time on this page.

The prices shown at the time of ordering apply. They are final prices; where VAT is applicable it is included or shown separately during checkout. Payment is processed securely by our payment provider (Stripe) by card or other offered methods. Monthly subscriptions are charged in advance at the start of each billing period. Price changes for running subscriptions are announced at least 30 days in advance and you may cancel before they take effect.

Monthly subscription: runs for one month and renews automatically by one month at a time. It can be cancelled at any time with effect from the end of the current billing period, from your account or via the contact form. Learning progress and issued records remain stored after cancellation.

One-time purchase: grants unlimited access to the training for as long as the platform is operated, including content updates of the Hotelmanagement 4.0 programme.

The right of both parties to terminate for good cause remains unaffected.

• Each module is completed by passing its module quiz.
• After every 7 completed modules the corresponding part examination is unlocked; passing it issues an Evaluation Record.
• When all three Evaluation Records are passed, they are synchronized into the General Record.
• Holding the General Record entitles you to apply for the final certificate, which is issued with a unique verification code.
• Failed examinations may be retaken after reviewing the modules; the best result is recorded.

The certificate is a private certificate of ProHotel Academy – Digit@ProEducation; it is not a state-recognised degree.

Accounts are personal and may not be shared. You must provide truthful information, keep your password confidential and take examinations yourself without unauthorised assistance. Use of the materials is governed by our Copyright & Copies Policy. Serious violations entitle us to block access and revoke certificates.

We strive for high platform availability but cannot guarantee uninterrupted access; maintenance is carried out where possible at low-traffic times. We are liable without limitation for intent and gross negligence, for injury to life, body or health and under the Product Liability Act. For slight negligence we are liable only for breach of essential contractual obligations, limited to the foreseeable damage typical for this type of contract. Statutory warranty rights for digital products (§§ 327 ff. BGB) remain unaffected.

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the law of their country of habitual residence. Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected. See also our Impressum.